Shipping Policy

Effective Date: September 2026

ModernPull ships eligible furniture orders placed through www.modernpull.com to available destinations within the United States.

Shipping Availability

Eligible orders may qualify for Free Standard Shipping. Shipping options and any applicable charges will be displayed during checkout.

Processing

Most orders are prepared for shipment within 1–2 business days after successful payment confirmation.

Large furniture orders, special items, or periods of high demand may require additional handling time.

Delivery Estimates

Standard delivery is generally estimated at 2–3 business days after processing where the selected shipping service supports this timeframe.

Delivery schedules are estimates and may be affected by carrier capacity, weather, holidays, location, or other circumstances outside our control.

Shipment Tracking

When tracking information is available, it will be sent to the email address associated with the order.

Large Furniture Orders

Sofas, sectionals, and other large items may be shipped in multiple cartons or separate deliveries. Packages from one order may not arrive simultaneously.

Delivery Inspection

We recommend checking the package and furniture promptly after delivery. If visible damage is found, please photograph the packaging and product before contacting us.

Damaged Deliveries

For damaged, defective, or incorrect furniture, contact info@modernpull.com within 48 hours of delivery and provide your order number and photos.

Shipping Address

Customers are responsible for entering accurate delivery information. Delays or additional costs caused by incomplete or incorrect addresses may be the customer's responsibility.

Contact Information

ModernPull
Website: www.modernpull.com
Email: info@modernpull.com
Phone: +1 (630) 387-9301
Address: 1905 Marketview Dr, Yorkville, IL 60560, United States
Business Hours: Monday–Friday: 9:00 AM–6:00 PM CT; Saturday: 10:00 AM–4:00 PM CT; Sunday: Closed